Who We Are
The following constitutes a legally binding agreement between you, the customer, and Nexuss International Company Ltd., the owner and operator of nexusscars.com.
By using this site, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree to these terms, please refrain from using this site. Any claims related to the use of or orders placed on this site must be immediately notified to the owners. Nexuss International holds firm legal rights, copyrights, and a privacy policy as detailed below.
Working Style and Procurement
Nexuss International operates strictly as a dedicated Japan-side sourcing agent and concierge exporter, not a traditional used car dealer holding static inventory.
How Sourcing Works: All vehicle acquisitions are handled on-demand via direct access to major Japanese wholesale auction houses (such as USS and authorized dealer networks like ASNET). We do not maintain physical stock lots of pre-owned vehicles. Instead, we act under your explicit authorization to secure fresh auction entries, arrange independent physical inspections upon request, manage inland transport to ports or certified workshops, and execute full export compliance from Japan.
Availability & Bidding: Because vehicles are sourced live from active Japanese auctions, availability changes rapidly. A vehicle search or request represents an active instruction to bid or source on your behalf. Bidding and procurement occur only after client confirmation, verified funding readiness, and an agreed deposit. In the event a target vehicle is sold or withdrawn prior to bidding, we immediately pivot to equivalent alternatives or promptly issue a full refund of held deposits in accordance with our terms.
Export Responsibility: We take full responsibility for coordinating export documentation (including Export Certificates and Bill of Lading processing) and shipping logistics from Japan. Clients remain solely responsible for confirming and complying with local import rules, regulations, and duties in their destination country.
Standards / Laws of Importing Countries
The Customer is solely responsible for verifying and confirming all import standards, age restrictions, emissions regulations, taxes, and destination-country charges with the relevant authorities in their jurisdiction prior to authorizing a vehicle purchase or bid. While Nexuss International provides complete export documentation from Japan (including Export Certificates and shipping arrangements), we do not assume liability for destination-country compliance, local customs clearance, or any taxes and fees incurred upon arrival. Nexuss International will not accept claims or liability related to local import restrictions, duties, or charges in the destination market.
🔒 Customer Confidentiality
Customer particulars, Invoice Details, and Transaction records are kept strictly confidential. Please refer to our detailed Privacy Policy.
Vehicle Inspection Services (Optional)
Because Nexuss International operates on a zero-stock concierge model, vehicles are sourced live from Japanese auctions and routed according to export or destination compliance requirements.
- Standard Auction Data: Every vehicle purchase is based on verified auction sheets, inspection reports, and available pre-sale condition data.
- On-Demand Physical Checks & Workshops: If a client requests a specialized physical double-check at auction premises, or if a vehicle must be routed through mandatory import-compliance inspection workshops prior to shipping, these are handled as on-demand tailored services.
- Pass-Through Costs: Any associated third-party inspection fees (such as JAAI or local inspection authority fees), specialized transport rerouting costs, or handling charges incurred for requested physical checks will be quoted transparently and billed at cost or via agreed service fees.
🔨 Auction Bidding (Independent)
Nexuss International acts as your dedicated Japan-side sourcing and export agent, executing live auction bids strictly on your behalf.
- Written Bid Authorization: To protect both parties, auction bids are placed only after receiving explicit written instructions from the client specifying the target vehicle (lot number, venue) and the maximum authorized bid, backed by verified funding readiness.
- Bidding Execution: All bids are managed directly by our team through professional dealer networks and major Japanese auction houses to ensure compliance with strict Japanese auction regulations.
- High-Volume Dealer Support: We provide dedicated procurement support, priority handling, and customized terms for international dealers and foreign partners moving consistent monthly vehicle volumes.
- Data & Access: We assist clients in navigating incoming and sold vehicle data from major Japanese auctions to target the right inventory efficiently.
📜 Auction Rules (General Claim Conditions)
N.B.: These rules apply to all vehicles in Japan as stated by all major auction houses. Claims are only accepted under the following standard industry conditions.
A. Claims will ONLY be accepted if ALL of the following conditions are met:
- The vehicle’s confirmed contract amount is above JPY 280,000.
- Claimed damages are between JPY 30,000 and JPY 200,000. The Buyer shall bear JPY 29,999 as a repair cost per car.
- The vehicle is made in Japan.
- The age of the vehicle is less than 10 years.
- For engine and transmission trouble, the number of miles driven is less than 100,000km.
- The Buyer notifies the Seller of any claim in writing within 7 days after the Proforma Invoice is issued and before the vehicle is shipped.
- The details of the claim are reported in writing within 7 days after the notice in condition 6.
- The payments have been made according to this Agreement.
B. The Seller shall NOT be liable for the following:
- Interior damages judged as minor, non-essential to mention, or invisible (e.g., scratches, cigar burns, stains, and cuts).
- Missing or damaged interior equipment (e.g., shift knobs, headrests, sunshades, spare tires, and remote controls).
- Exterior damages judged as minor, non-essential to mention, or invisible (e.g., scratches, tiny dents, holes, and small rust).
- Consumable parts such as oil, tires, AC gas, snow tires, aftermarket wheels (if not mentioned), or missing wheel lock nuts.
💰 Pricing, Fees & Surcharges
The Hammer Price is disclosed to all customers on the same day of the auction (or the next day for Tenders).
Our Transparent Service Fees: As published on our Pricing page, our service fees are ¥45,000 JPY per vehicle for Container Export and ¥65,000 JPY per vehicle for RORO Export. These fees are clearly itemized on your Proforma Invoice.
Pass-Through Costs: All other Japan-side costs (auction success fees, the Progressive Surcharge of 2-3.5% on hammer values above ¥1.0M, inland transport, port charges, and shipping) are passed through at direct cost and transparently itemized on your Proforma Invoice before payment. Inland transport is a separate, estimated cost and is not included in our service fee.
Stock Vehicles Extra Charges: Starting From->JPY 15,500 per vehicle. Please request a separate quotation.
Large Sized Trucks, buses, campers and Machinery do not fall in our printed Pricing category. Please request a separate quotation.
We reserve the right to reject any bid.
💳 Payment Terms
100% of the payment is required and bank-confirmed before we board a vehicle on a ship.
We accept only T/T (Telegraphic Transfer) to our Mizuho Bank account. L/C (Letter of Credit) or Bank/Crossed Cheques are NOT accepted. We accept advance payments and guarantees via Paypal online only for deposit amounts or small balances as per our Payment Terms.
Nexuss International Company Ltd.’s Standing Policy:
- Advance Deposit Requirement: We will not proceed with bringing any inventory into our stock without a confirmed advance deposit.
- Minimum Deposit: As per our Pricing page, the minimum bid reserve is $500 USD. This deposit secures your bid and is deducted from the final invoice.
- Payment Deadlines: As detailed on our Payment Terms page, final balance payments are due within 3 to 5 working days after the Bill of Lading (BL) is issued.
- Bank Charges: All bank transfer fees are the responsibility of the buyer.
Default Penalty: Failure to make payment within the agreed timeframe may result in a penalty of JPY 10,000 per day per vehicle after the due date.
🚢 Shipment & Insurance
Shipping is arranged by the first available ship after the confirmation of full payment.
All documents (Insurance, Export-Certificate, and BILL OF LADING) are sent by EMS/DHL couriers within one week after shipment. Delays in B/L may occur due to amendments or corrections.
Freight charges are calculated at the time of shipment based on volume/weight and destination. Basic insurance coverage for total loss is included in the quoted “Ocean Charge.” However, cars are not locked in RoRo cases; therefore, insurance will not cover the risk of petty thefts.
We will not bear responsibility for financial loss or damage caused by shipping delays, as we have no control over shipping schedules, bad weather, heavy traffic, overbooking, acts of war/terror, and/or their prevention. Upon your request, we can arrange for extra insurance at 2% upon the declared invoice value.
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