Who We Are
The following constitutes a legally binding agreement between you, the customer, and Nexuss International Company Ltd., the owner and operator of nexusscars.com.
By using this site, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree to these terms, please refrain from using this site. Any claims related to the use of or orders placed on this site must be immediately notified to the owners. Nexuss International holds firm legal rights, copyrights, and a privacy policy as detailed below.
Working Style and Procurement
Nexuss International primarily operates as a portal site, connecting customers with vehicles available at Japanese auction companies and other used vehicle selling portals in Japan.
How 3rd Party Stock Reservations Work: Your reservation initiates our confirmation process with the vehicle supplier. Availability is not guaranteed until we receive formal confirmation. As your agent, Nexuss Int’l Co. secures the vehicle on your behalf and only completes the transfer of ownership once your purchase is finalized. In the rare event the reserved vehicle is sold elsewhere or becomes unavailable, our commitment to you is simple: we will work to find an equivalent alternative, or promptly issue a 100% full refund with no penalties.
Nexuss International does not generally hold sufficient personal stock for the sale of used vehicles.
All requests made with Nexuss are considered requests to acquire a vehicle from local Japanese auctions and other used vehicle selling portals in Japan. We provide assistance and advice in securing the right vehicle for you from Japan.
We are not responsible for misunderstandings regarding any vehicle shown on our database being perceived as our stock, unless explicitly specified otherwise.
Vehicle purchasing is initiated only after customer confirmation and the receipt of a deposit.
We accept the responsibility of arranging exports and all related processes for sending vehicles out of Japan. We are not responsible for local import rules, regulations, or if a vehicle is refused entry into the customer’s requested country.
Standards / Laws of Importing Countries
The Customer is solely responsible for confirming the import standards, taxes, and other charges with the relevant authorities in their country before making a purchase from us. Nexuss International will not accept any claim related to taxes or other charges incurred in your country.
🔒 Customer Confidentiality
Customer particulars, Invoice Details, and Transaction records are kept strictly confidential. Please refer to our detailed Privacy Policy.
Vehicle Inspection Services (Optional)
The following fees apply for optional inspection services requested by the customer:
- Private Vehicle Inspection: Minimum US$20 per vehicle.
- Private Photo Session: Minimum US$20 per vehicle (only for limited auctions).
- JAAI Inspection: Minimum JPY 25,000 (approx. US$200) per vehicle. Repairs, if needed, will incur an extra charge.
- In some cases, Nexuss International may need to re-channel transportation through a stockyard to provide certain services (like a full photo session). In such cases, the onward local transportation cost to the port of discharge will be charged to the customer.
🔨 Auction Bidding (Independent)
- Nexuss International acts as an intermediary agent in Japan, calculating all risks and benefits.
- Customers are prohibited from bidding on their own unless proper written permission is granted by us.
- Extra support is provided for foreign dealers who move a large volume of vehicles monthly.
- Only internet bids are accepted from outside Japan.
- Auction venues and recent finished auction data are not provided online. Upon request, we provide data of incoming and sold vehicles from all auctions.
- Any mistakes or discrepancies occurring during independent bidding are the sole responsibility of the individual.
- Separate advance deposit terms and conditions are required for independent bidding.
📜 Auction Rules (General Claim Conditions)
N.B.: These rules apply to all vehicles in Japan as stated by all major auction houses. Claims are only accepted under the following standard industry conditions.
A. Claims will ONLY be accepted if ALL of the following conditions are met:
- The vehicle’s confirmed contract amount is above JPY 280,000.
- Claimed damages are between JPY 30,000 and JPY 200,000. The Buyer shall bear JPY 29,999 as a repair cost per car.
- The vehicle is made in Japan.
- The age of the vehicle is less than 10 years.
- For engine and transmission trouble, the number of miles driven is less than 100,000km.
- The Buyer notifies the Seller of any claim in writing within 7 days after the Proforma Invoice is issued and before the vehicle is shipped.
- The details of the claim are reported in writing within 7 days after the notice in condition 6.
- The payments have been made according to this Agreement.
B. The Seller shall NOT be liable for the following:
- Interior damages judged as minor, non-essential to mention, or invisible (e.g., scratches, cigar burns, stains, and cuts).
- Missing or damaged interior equipment (e.g., shift knobs, headrests, sunshades, spare tires, and remote controls).
- Exterior damages judged as minor, non-essential to mention, or invisible (e.g., scratches, tiny dents, holes, and small rust).
- Consumable parts such as oil, tires, AC gas, snow tires, aftermarket wheels (if not mentioned), or missing wheel lock nuts.
💰 Pricing, Fees & Surcharges
The Hammer Price is disclosed to all customers on the same day of the auction (or the next day for Tenders).
Our Transparent Service Fees: As published on our Pricing page, our service fees are ¥45,000 JPY per vehicle for Container Export and ¥65,000 JPY per vehicle for RORO Export. These fees are clearly itemized on your Proforma Invoice.
Pass-Through Costs: All other Japan-side costs (auction success fees, the Progressive Surcharge of 2-3.5% on hammer values above ¥1.0M, inland transport, port charges, and shipping) are passed through at direct cost and transparently itemized on your Proforma Invoice before payment. Inland transport is a separate, estimated cost and is not included in our service fee.
Stock Vehicles Extra Charges: JPY 15,500 per vehicle. Please request a separate quotation.
Large Sized Trucks, buses, campers and Machinery do not fall in our printed Pricing category. Please request a separate quotation.
We reserve the right to reject any bid.
💳 Payment Terms
100% of the payment is required and bank-confirmed before we board a vehicle on a ship.
We accept only T/T (Telegraphic Transfer) to our Mizuho Bank account. L/C (Letter of Credit) or Bank/Crossed Cheques are NOT accepted. We accept advance payments and guarantees via Paypal online only for deposit amounts or small balances as per our Payment Terms.
Nexuss International Company Ltd.’s Standing Policy:
- Advance Deposit Requirement: We will not proceed with bringing any inventory into our stock without a confirmed advance deposit.
- Minimum Deposit: As per our Pricing page, the minimum bid reserve is $500 USD. This deposit secures your bid and is deducted from the final invoice.
- Payment Deadlines: As detailed on our Payment Terms page, final balance payments are due within 3 to 5 working days after the Bill of Lading (BL) is issued.
- Bank Charges: All bank transfer fees are the responsibility of the buyer.
Default Penalty: Failure to make payment within the agreed timeframe may result in a penalty of JPY 10,000 per day per vehicle after the due date.
🚢 Shipment & Insurance
Shipping is arranged by the first available ship after the confirmation of full payment.
All documents (Insurance, Export-Certificate, and BILL OF LADING) are sent by EMS/DHL couriers within one week after shipment. Delays in B/L may occur due to amendments or corrections.
Freight charges are calculated at the time of shipment based on volume/weight and destination. Basic insurance coverage for total loss is included in the quoted “Ocean Charge.” However, cars are not locked in RoRo cases; therefore, insurance will not cover the risk of petty thefts.
We will not bear responsibility for financial loss or damage caused by shipping delays, as we have no control over shipping schedules, bad weather, heavy traffic, overbooking, acts of war/terror, and/or their prevention. Upon your request, we can arrange for extra insurance at 2% upon the declared invoice value.
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